FREQUENTLY ASKED QUESTIONS:

Imagine: More time for building your brand, marketing your business, and connecting with clients. No more endless hours at the computer, no more tedious trips to the post office, and no more wrestling with complex regulations like FCRA, FDCPA, FACTA, FCBA, and UCC. Our service handles it all, ensuring your clients are updated and processed on time, every time, regardless of how quickly you scale. Focus on what truly drives your business: sales growth.

Our credit repair process is designed for maximum effectiveness. We dispute up to 25 negative accounts at a time with each of the three major credit bureaus (Equifax, Experian, and TransUnion). We work directly with creditors and collection agencies, using mail and fax to ensure your disputes are handled professionally. To protect your credit score, we will flag any positive accounts as unspecified and not dispute them. While we prioritize disputing negative items, we can address inquiries upon request.

Our credit repair process begins with you uploading your client's credit report. We analyze it to identify negative items and generate personalized dispute letters, which are then mailed. We guarantee processing within one business day. Approximately every 32-33 days, we refresh the credit report, update all changes (scores, deleted accounts, new accounts) in your software, and prepare and mail the next round of dispute letters. As an added benefit, we offer attorney review for potential FCRA and FDCPA violations at no additional cost.

Legally, we cannot guarantee any specific timeframe and/or results for your client. Simply put, we are utilizing the same consumer protection laws that are available to you. If an item can legally be removed from a credit report, we will either get it removed or refer it to an attorney. We cannot delete accurately reporting information, whether negative or positive.

The timeframe in which a client is being processed is solely at the discretion of the credit repair company and not NA Financial Solutions. We will continue processing a client unless the credit repair company cancels the processing of the client.

Enrolling and onboarding clients, as well as notifying us when to process or cancel their services, is made as easy as possible for you. Once you enroll a client, you are responsible for onboarding them, which includes collecting their personal details, two forms of ID, and credit monitoring information. After ensuring the client is fully prepared for processing, please email us. Once the client is sent for processing, we will handle their processing dates. All communication with clients is your responsibility. Campbell Solutions does NOT directly communicate with your clients in any way. Note: The required identification documents are determined by the credit bureaus, not Campbell Solutions.

Campbell Solutions has designed our outsourcing services and capabilities to exclusively follow the Metro2 Compliance Method. This approach is both effective and efficient, allowing us to achieve the best results while fully adhering to industry compliance standards.

Credit Repair Cloud, Client Dispute Manager, Dispute Fox.

Credit must be purchased in advance or whenever we process a round of disputes for a client, with one credit being used per round. The price per credit depends on the your plan.

One credit covers the primary bureaus. We will monitor your set usage, including which clients they were used for, and provide you with updates.

Yes! Mailing are included with your credit purchase. We will also update all information in your CRM.

A minimum of 5 clients is required, but the only upfront cost is the purchase of Dispute Credits! There are no hidden fees.

Fortunately, Campbell Solutions accepts both new clients to credit repair and clients you may have already been working with before partnering with us. Just provide us with the necessary information to take over the process if you've already begun disputes for the client you'd like us to manage.